Legal

Terms of sale

Last updated: 15 November 2026

These terms apply when you buy from autoprod ("we", "us") through autoprod.io. Contact: hello@autoprod.io. We are based in Dublin, Ireland.

1. What we sell

Digital products: PDF guides, template packs and recorded workshops, for your own internal business use. You may not resell or republish them.
Consulting sessions: AI readiness audits and strategy sessions, held in person in Dublin or over Zoom, at a time we agree with you by email.
Advisory retainer: a monthly subscription, described on the services page.

Our guides and sessions are general guidance on AI adoption and the EU AI Act. They are not legal advice and do not by themselves make your organisation compliant with any law. For legal advice, consult a qualified solicitor.

2. Prices, VAT and payment

Prices are in euro. Payment is taken by Stripe on a secure Stripe checkout page. No VAT is added at checkout: the price shown is the total you pay. Stripe sends a receipt to the email address you enter.

3. Delivery

Digital products are sent by email to the address you used at checkout, normally within one business day of payment.
Sessions: after payment we email you within one business day to agree a date and send a short pre-session questionnaire. Written deliverables are sent within the time stated on the product page (for the audit, within 48 hours of the session).
If you have not heard from us within two business days, email hello@autoprod.io with your Stripe receipt.

4. Right of withdrawal and refunds

Your 14-day right of withdrawal (EU consumers). If you buy as a consumer in the EU, you normally have 14 days to withdraw from an online purchase without giving a reason. For digital content (PDF guides, templates, recorded workshops): when you buy, you ask us to deliver the content straight away and you acknowledge that you lose your right of withdrawal once delivery has started (EU Directive 2011/83/EU, art. 16(m)). If we have not yet sent your download, you can still withdraw by emailing hello@autoprod.io for a full refund. For services (audits, sessions, retainers): you can withdraw within 14 days; if you asked us to start within that period, you pay only for the part already provided.

See the refund policy for how to ask for a refund and for business customers.

5. Advisory retainer: billing and cancellation

The retainer is billed monthly in advance through Stripe on the same date each month until you cancel. You can cancel at any time by emailing hello@autoprod.io. Cancellation stops future payments and takes effect at the end of the month you have already paid for. Fees for months already started are not refunded, except where the law requires (see section 4).

6. Rescheduling

You can move a session by emailing us at least 24 hours before it starts. If we need to move a session, we offer a new time or a full refund.

7. Liability

Nothing in these terms limits your statutory rights as a consumer. Apart from that, our total liability for any purchase is limited to the amount you paid for it, and we are not liable for indirect losses or for decisions you make based on general guidance.

8. Law

These terms are governed by Irish law. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live.